Frequently Asked Questions (FAQs)
1. What is Marine VSAT?
Marine VSAT delivers broadband satellite connectivity to vessels for internet, email, VoIP, VPN, and secure data links via auto-tracking antennas.
2. What frequencies are used?
Ku-band, Ka-band, and C-band are commonly used for maritime VSAT based on coverage zone and bandwidth needs.
3. Can I use VSAT for remote monitoring?
Yes. VSAT supports remote diagnostics, ECDIS updates, engine telemetry, and vessel performance analytics.
4. Do you offer airtime services?
Yes. We provide monthly, annual, and pay-per-use plans via global providers like Marlink, Speedcast, Inmarsat, and Satcom Global.
5. Is VSAT available globally?
Yes. With proper satellite footprint, VSAT ensures seamless coverage across open seas, polar routes, and major shipping lanes.
6. What is the antenna size?
Antenna sizes range from 60cm to 1.3m depending on bandwidth, coverage, and vessel type. Most antennas are dome-encased.
7. Can I integrate it with existing onboard systems?
Yes. VSAT can be integrated with ship LAN, firewalls, routers, crew Wi-Fi, and secure VPN tunnels.
8. What support do you offer?
24/7 technical support, field service engineers, spare parts, firmware upgrades, modem replacements, and remote diagnostics.
9. Do you support hybrid VSAT+LTE?
Yes. We offer hybrid redundancy setups combining LTE for near-shore use and VSAT for offshore connectivity.
10. Where do you provide service?
We support Marine VSAT systems in UAE, Singapore, Oman, Egypt, Bahrain, India, and over 100+ international ports via our global network.