Privacy Policy

At Ftron Technology, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services and website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide you with a seamless experience and to improve our services. The types of information we may collect include:

  • Personal Information:
    • When you make a purchase or sign up for services, we collect personal information such as your name, email address, phone number, shipping address, billing information, and payment details.
  • Non-Personal Information:
    • We may collect non-personal information about your interactions with our website, including browsing behavior, device information, IP address, and the type of browser used.
  • Cookies and Tracking Technologies:
    • We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that store information about your browsing preferences, enabling us to offer personalized content. You can choose to accept or decline cookies through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment:
    • To process and ship your orders, including payment processing, and to communicate with you regarding your order status.
  • Customer Support:
    • To respond to your inquiries, provide assistance, and offer customer service when needed.
  • Marketing and Promotions:
    • With your consent, we may use your email address to send you promotional offers, updates, and news about our products and services. You can opt out of marketing communications at any time.
  • Improvement of Services:
    • To analyze website traffic and usage patterns to improve the functionality and performance of our website and services.
  • Compliance with Legal Obligations:
    • To comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We use a variety of security measures, including encryption and secure servers, to protect your data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in conducting business operations, such as:

  • Payment Processors:
    • To process payments securely.
  • Shipping and Delivery Providers:
    • To fulfill your orders and deliver products to you.
  • Third-Party Analytics:
    • To analyze website usage and improve the user experience.
  • Legal Authorities:
    • If required by law or necessary to protect our rights, we may disclose your information to comply with legal obligations.

We ensure that these third parties adhere to strict privacy standards to protect your information.

5. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access:
    • You have the right to request access to the personal information we hold about you.
  • Correction:
    • If your personal information is incorrect or incomplete, you have the right to request corrections.
  • Deletion:
    • You may request the deletion of your personal data, subject to applicable legal requirements.
  • Opt-Out of Marketing:
    • You can opt out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly.
  • Cookies Preferences:
    • You can control the use of cookies through your browser settings, though this may affect your user experience.

To exercise any of your rights, please contact us at support@ftron.net.

6. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once the information is no longer needed, it will be securely deleted.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email: support@ftron.net

Thank you for trusting Ftron Technology with your personal information. We are dedicated to protecting your privacy and providing a secure experience.