What FleetBroadband Offers
πΆ Reliable Global Internet Access
π Satellite Voice Calls β Captain & Crew
π Remote Management of Ship Systems
π§ Onboard Installation & Setup
πΌ Business-Critical Communications
π§βπ» Crew Welfare Internet Access
π» Email, VPN, Web & Weather Downloads
π‘ Compatible with Thrane & Cobham Terminals
π Monthly & Prepaid Airtime Plans
π οΈ Fault Diagnosis & Terminal Repair
βοΈ Remote Troubleshooting via TeamViewer
π Class Survey Support for Comms Systems
Complete FleetBroadband Support
Terminal Installation
Professional installation and commissioning of Inmarsat FleetBroadband terminals onboard all vessel types.
Airtime Provisioning
Flexible plans with data bundles, pay-as-you-go options, and optimized usage monitoring tools.
System Support
Remote and onboard support for connectivity faults, firmware updates, SIM card issues, and diagnostics.
Brands & Equipment Supported
π‘ Cobham Sailor 250, 500, 4300
π°οΈ Thrane & Thrane FleetBroadband Units
π BGAN M2M Terminals
π GX & Fleet Xpress Compatibility
π Inmarsat SIM Provisioning & Profile Management
π§° Legacy System Upgrade to IP-based Communication
Service Highlights
βοΈ IMO & SOLAS Compliant SATCOM Solutions
π Crew Internet with Usage Limits
π Separate Captain & Crew Call Routing
π§ Airtime Optimization & Traffic Prioritization
π‘ Remote System Monitoring via IP
Frequently Asked Questions (FAQs)
1. What is FleetBroadband?
FleetBroadband is an Inmarsat satellite communication service that provides voice and broadband data to vessels globally via L-band.
2. Which vessels use FleetBroadband?
FleetBroadband is used by merchant vessels, offshore supply ships, fishing boats, yachts, and government patrol vessels worldwide.
3. What internet speed does FleetBroadband offer?
Speeds vary by terminal: up to 432 kbps for Sailor 500 and up to 284 kbps for Sailor 250. Streaming services use a dedicated channel.
4. Can I make phone calls through FleetBroadband?
Yes. FleetBroadband allows simultaneous voice and data, with support for multiple voice lines using RJ11 or SIP/IP phones.
5. Do I need a SIM card for FleetBroadband?
Yes. Inmarsat SIM cards are required for activation. We supply and configure them based on your airtime plan.
6. Is FleetBroadband available everywhere at sea?
Yes, except near the polar regions. FleetBroadband offers near-global coverage between latitudes 76Β°N and 76Β°S.
7. Can you support remote diagnostics?
Absolutely. Our team provides remote login support using TeamViewer or satellite IP sessions for troubleshooting and configuration.
8. What are the installation requirements?
FleetBroadband requires a clear view of the sky, power supply, antenna mounting, below-deck unit placement, and proper cabling.
9. How do I control crew internet usage?
We offer crew management routers with quota control, content filtering, and prepaid PIN-based access cards for internet use.
10. How can I request FleetBroadband service?
Simply email us at service@ftron.net for installation, airtime plans, support, or technical questions.